Booking policies

 
 

To make a reservation

Eddrachilles Hotel is not listed for reservations on any Online Travel Agency.  As a small hotel we like to answer enquiries and take our bookings direct by phone or email. Please call us on 01971 502080, email infor@eddrachilles.com. or use the contact form here    

Please note, we have a separate policy for any group bookings requiring five or more bedrooms. Please contact us for details and to discuss you requirements. 

Confirmation
The  deposit is £100 for any booking except for single occupancy of a courtyard view room which is £75. The deposit is the same irrespective of the length of your booking.

Your deposit  is normally refundable for cancellations more than four weeks before the start of the booking, less a administration charge of £25.  If the cancellation is within four weeks of your booking then the deposit is non-refundable..

You may wish to consider travel insurance from a reputable broker.

Cancellation Policy
If you decide to cancel or curtail your reservation, Eddrachilles Hotel  reserves the right to charge for the remainder as follows:

  • For no-shows, cancellations or curtailments on or the day before arrival, 100% of the original booking;
  • For cancellations or curtailments two to six days before arrival, 75% of the original booking;
  • For cancellations or curtailments seven to thirteen days before arrival, 50% of the original booking .
  • For cancellations or curtailments fourteen to twenty-seven days before arrival, 100 per cent of the deposit paid. 

In all cases we shall do our best to re-let the rooms and we will keep you informed.

Rooms
We offer a choice of Sea View or Courtyard View rooms at booking. We will note preferences but we cannot guarantee a particular room other than the choice of view. We can offer a choice of twin bed or double bed configurations in most rooms. While some of our rooms have step free access on the ground floor, and guests using wheelchairs have happily stayed with us, we do not yet have wet room or similar bathroom for full disabled access. Please call us to discuss your requirements - we will do our very best to assist.

Check-in

Check-in for our rooms starts at 3.00 pm (1500) each day and check out is normally by 10.30 am (1030)..

Pets - Dogs
Well-behaved dogs are welcome at Eddrachilles Hotel. Please note that visiting dogs may be inspected by the resident white cats of Eddrachilles or our own Gordon Setter dog..

A single £10 charge for each dog staying in a guest bedroom will be made (per booking).  We ask that you notify us in advance even if you do not intend bringing your dog(s) into the hotel. . We do not normally permit more that two dogs in any one bedroom and  may restrict the total number of dogs staying in the hotel to four. . 

Children
Children of any age are accepted at the hotel and our chefs are happy to design a dinner menu to your child’s tastes for those under 12 years old. However, as the hotel is a traditional west coast property our bedrooms are cosy and compact. A few of our bedrooms can accommodate a cot or a toddler bed by prior arrangement. It is not possible to provide additional full sized beds in the same room.