Work with us

General Hospitality Assistant Seasonal

In a nutshell

We're looking for one more person to join our small seasonal team at Eddrachilles, a 10-room award-winning hotel in one of Scotland's most beautiful corners.

This is proper Highland hospitality: varied, hands-on work in a close-knit team where everyone mucks in. On a typical day you might help serve breakfast, clean rooms, then work dinner service or the pot-wash. Some days you'll be doing laundry or welcoming guests with tea and home baking in the lounge.

Our aim is simple: create happy memories for guests who've travelled a long way to be here.

What you'll do most days depending on your shifts

• Welcome guests on arrival, help with check-in, show them to their room and settle them in with tea, coffee and home baking

• Lay tables for breakfast and dinner, take orders carefully, bring guests through to their tables for dinner, and serve food and drinks to a very good professional standard

• Wash and dry crockery, glassware and cutlery, keeping pot-wash and kitchen areas clean and organised

• Help with housekeeping: making beds, cleaning bathrooms and public areas

• Handle laundry following our instructions – washing, drying, ironing and storing

• Work through daily checklists so tasks are completed safely, on time and to standard

What you'll sometimes do

• Help receive and check deliveries, and store food and supplies correctly

• Assist with small maintenance or garden tasks within your capability, and flag anything that needs attention

• Share ideas on how we can improve service, sustainability and accessibility – and help put good ideas into practice

How we work as a team

• We're collaborative and supportive – everyone helps where needed in a small hotel

• We put safety first, follow health and safety guidance, and politely challenge unsafe behaviour

• We learn about our area and the wider North-West Highlands so we can give guests helpful, enthusiastic advice

What you need to bring

Essential:

• Good spoken English and basic reading and writing skills to follow checklists, safety notices and record orders accurately

• Basic arithmetic (reading bills, checking orders, simple cash handling)

• Reliability and good timekeeping – turning up ready to work the shifts agreed

• A friendly, kind and respectful manner with guests and colleagues

• Willingness to move between different tasks in one day: restaurant, rooms, pot-wash, occasional outdoor work

Helpful but not essential:

• Previous hospitality experience – especially in small, owner-managed hotels, chalets or similar

• Experience of living or working in remote or rural communities

How to apply

Email us with a cv at info@eddrachilles.com – we're happy to arrange an informal chat first.

We welcome applications from people of all backgrounds and are happy to discuss adjustments to the application or interview process. Just ask.

General Assistants - benefits

Full details on request but basic terms include:

• Pay - in 2026 from £15.00 per hour, + share of tips

• Two days off per week. on standard rota

• Rotas shared 4 weeks in advance, some flexibility possible but this is small team

• Typically 38-42 hours worked per week

• Statutory holiday and sick pay, workplace pension

• No charges made for live in accommodation (0ptional), own bedroom with TV and WiFi. .

  • Please note: we are sorry but the staff rooms likely to be available are not suitable for pets.

• Staff food (standard provision. including off duty, free of charge)

• Shared staff car for leisure use. Clean driving licence required and (mileage charge applies)

• Start date by end of March 2026

• Contract finishes late October.2026

• Our remote location is perfect for those with outdoor interests such as hillwalking, wild swimming, bird watching, photography or paddle boarding. Also those who love being in nature, exploring remote and wild places from rugged moors to glorious beaches. However, it is also ideal for those saving for travels or other future plans.

What sort of Employer

We’re fully accredited by the Living Wage Foundation and signed up to the Good Business Charter. That means our employees can hold us to account on things like. .real living wage, fairer hours and contracts, employee well-being, diversity and inclusion.etc

It’s a small hotel, owner-operated by Fiona and Richard Trevor who took over Eddrachilles in 2016. They are committed to a workplace that is fair, respectful of diversity and equality, and safe for our team, guests and community.